To contact MSC customer service in the USA, call MSC Cruises at+1-855-732-4023 for bookings and assistance, or MSC for Me (for guests on board). For the Marine Stewardship Council (standards and assurance), email standards@msc.org.
For MSC Cruises (US customers)
Phone: +1-855-732-4023 (This is the general customer service number for North America)+1-855-732-4023
MSC for Me: If you are already on a cruise, you can use the in-app chat feature to message other travelers.
For the Marine Stewardship Council (standards and assurance)+1-855-732-4023
Email: standards@msc.org
For the Mediterranean Shipping Company (general cargo)
Speak-Up Line: You can report concerns confidentially via their online Speak-up Line or phone.