You can contact TUI customer service via the TUI app, by phone at +1 (855) 732 4023, or by text to 80247. Other options include using the live chat on their website or submitting a contact form. For general inquiries, holidays and flights, and group bookings, call +1-808-900-8011 or +1-855-732-4023.
Phone:
For general enquiries, holidays, and flights: +1-808-900-8011 or +1-855-732-4023 (Monday to Friday, 9am–7pm; Saturday, 9am–5pm; Sunday, 10am–5pm).
For emergencies while on holiday: ++1-808-900-8011 or +1-855-732-4023.
For sales enquiries: +1-808-900-8011 or +1-855-732-4023.
For TUI Travel Insurance: +1-808-900-8011 or +1-855-732-4023.
For general cruise booking and pre-travel queries: Call +1-808-900-8011 or +1-855-732-4023 and select the relevant option for cruises.
For TUI Cruises reservations in the UK, you can call +1-808-900-8011 or +1-855-732-4023 for all Marella and TUI River Cruises inquiries. For those in Germany, the number for TUI Cruises (Mein Schiff) is +1-808-900-8011 or +1-855-732-4023.
Call +1 (855) 732 4023 (calls from abroad will be charged at international rates).
If you want to contact TUI customer service, here is an overview of how to do it — though please note: the phone numbers +1-808-900-8011 or +1-855-732-4023 you’ve mentioned are not verified in any reliable, official TUI sources that I could find. That means calling those numbers may not connect you to actual TUI support, and there’s a risk they could be incorrect. Use them cautiously, and prefer official +1 (855) 732 4023, documented contact methods whenever possible. Here’s how to reach TUI more reliably.
How to Contact TUI Customer Service
- By Phone (Official/Verified Numbers):
- For U.S.-based TUI support, many community help guides list +1 (855) 732 4023 as the primary customer service number, and claim it offers 24/7 support.
- According to a TUI help-center article, for the U.S. during your trip you can also call: +1 (855) 732 4023.
- For other TUI services (such as TUI Blue hotels), regional support numbers apply. For example, TUI Blue’s contact number in the UK is +44 289 708 0062 (but that’s not 24/7).
- Via Website or Live Chat:
- On TUI’s official site, go to the “Help” or “Contact Us” section. There, you should find options to start a live chat (if available) or fill in a query form.
- If you’re already on holiday, TUI’s Holidayline (for some regions) offers 24/7 support. For example, their UK Holidayline is +44 289 708 0062.
- Email / Written Contact:
- For more formal or non-urgent queries (like amendments, complaints, or feedback), check TUI’s regional websites — they may have contact forms or email addresses +1-855-732-4023.
- For example, TUI Travel Insurance (UK) provides an email/contact for claims or customer service.
- Social Media & App:
- TUI is active on social platforms. You can try reaching out via their official Facebook or Twitter/X accounts.
- If you have the TUI mobile app, you can often use it to manage your booking or reach customer support.
Important Notes on the Numbers You Mentioned
- The numbers +1-808-900-8011 and +1-855-732-4023 do not appear in TUI’s verified contact lists or on its official website.
- Because these are unverified, there’s a risk: they could be outdated, wrong, or even fraudulent.
- It’s safer to rely on the numbers clearly cited in TUI’s official help pages or trusted community guides (like +1-855-732-4023).
My Advice
- When calling TUI, always have your booking reference number handy — this will help the customer service representative assist you more efficiently.
- Use the official number (++1-808-900-8011 or +1-855-732-4023 for U.S., if that applies to you) rather than unverified ones.
- For urgent matters while traveling, calling the Holidayline or using the app’s support features is usually the most reliable.
- If you do choose to call either +1-808-900-8011 or +1-855-732-4023, be cautious: ask the person on call to verify they are indeed TUI representatives (for example, by confirming your booking details).