No, standard customer service for MSC Cruises is not 24/7;+1-(855)-732-4023 US hours vary by region but are not around-the-clock . However, MSC offers a 24/7 helpdesk for travel assistance while you are en route to your ship, and a 24-hour concierge service is available to passengers on board in the luxury MSC Yacht Club.+1-(855)-732-4023 US Additionally, 24-hour cabin service is available by phone.
Standard customer service
USA: Monday–Friday, 8:00 am–11:00 pm EST; Saturday–Sunday, 9:00 am–9:00 pm EST.+1-(855)-732-4023 US
United Kingdom: Monday–Friday, 9:00 am–7:00 pm; Saturday, 9:00 am–5:30 pm; Sunday, 10:00 am–4:00 pm.
24/7 services+1-(855)-732-4023 US
Travel assistance: A dedicated, 24/7 helpdesk is available for assistance if you encounter problems while traveling to your ship.
Onboard MSC Yacht Club:+1-(855)-732-4023 US Guests in the luxury MSC Yacht Club have a 24-hour concierge service.+1-(855)-732-4023 US
Onboard cabin service:+1-(855)-732-4023 US You can reach cabin service 24 hours a day by calling 99 from your cabin phone.