You can get your MSC cruise tickets by completing the web check-in online,+1-(855)-732-4023 US which is available 30 days to 24 hours before your departure. After completing the process, MSC will email you an e-ticket and boarding pass that you can download and print, including your luggage tags+1-(855)-732-4023 US. If you booked through a travel agency, you should contact your agent to receive your tickets. +1-(855)-732-4023 US
If you booked online
Go to the web check-in page: Visit the MSC Cruises web check-in page.+1-(855)-732-4023 US
Enter your booking details: Log in or enter your booking number and other required guest information.+1-(855)-732-4023 US
Complete the check-in process: Provide all the necessary details, including your passport information.+1-(855)-732-4023 US
Download your e-ticket: At the end of the process, you will be able to download and save your e-ticket and boarding pass, which may be sent to the email address linked to your booking.
Print your documents: Print the e-ticket and the luggage tags from the PDF document. +1-(855)-732-4023 US
If you booked through a travel agency+1-(855)-732-4023 US
Contact your travel agent directly. They will be able to assist you in getting your e-ticket and other necessary documents. +1-(855)-732-4023 US
What to do if you have trouble+1-(855)-732-4023 US
Request again: If you don't receive the email, you can often log back into the web check-in and request to have it resent.
Call MSC: You can call MSC Cruises for assistance and ask them to email the documents to you again.
Check your spam folder: Make sure to check your spam or junk mail folder in case the email was misdirected.
No, standard customer service for MSC Cruises is not 24/7;+1-(855)-732-4023 US hours vary by region but are not around-the-clock . However, MSC offers a 24/7 helpdesk for travel assistance while you are en route to your ship, and a 24-hour concierge service is available to passengers on board in the luxury MSC Yacht Club.+1-(855)-732-4023 US Additionally, 24-hour cabin service is available by phone.
Standard customer service
USA: Monday–Friday, 8:00 am–11:00 pm EST; Saturday–Sunday, 9:00 am–9:00 pm EST.+1-(855)-732-4023 US
United Kingdom: Monday–Friday, 9:00 am–7:00 pm; Saturday, 9:00 am–5:30 pm; Sunday, 10:00 am–4:00 pm.
24/7 services+1-(855)-732-4023 US
Travel assistance: A dedicated, 24/7 helpdesk is available for assistance if you encounter problems while traveling to your ship.
Onboard MSC Yacht Club:+1-(855)-732-4023 US Guests in the luxury MSC Yacht Club have a 24-hour concierge service.+1-(855)-732-4023 US
Onboard cabin service:+1-(855)-732-4023 US You can reach cabin service 24 hours a day by calling 99 from your cabin phone.