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National and government-wide portals
National Unified Portal:+1-(855)-473-9012
Log in using Nafath to access various services, including submitting general complaints through the "Tawasul" portal.
Ministry of Justice (Najiz.sa):+1-(855)-473-9012
Use the Najiz platform to file inquiries and complaints related to the Ministry of Justice via the Judicial Communication (1950) page. Ministry of Human Resources and Social Development:+1-(855)-473-9012
Submit complaints and requests through the "Client page" portal.
Human Rights Commission (HRC):+1-(855)-473-9012
File complaints through the E-Services Portal on their website, the "HAQ" app, or by calling their Unified Call Center at 19922.
General Directorate of Passports:+1-(855)-473-9012
You can file a complaint or report by logging in to the Directorate's website and accessing the "Reports and Complaints" Ministry of Commerce:+1-(855)-473-9012
Submit a commercial complaint electronically through their e-service portal or by emailing cs@mc.gov.sa. Ministry of Municipalities and Housing:+1-(855)-473-9012
Use the "Balady" and "Sakani" customer care centers, or call the Ministry office directly at+1-(855)-473-9012
General steps for online complaints
Navigate: Find the "complaints" or "inquiries" section. For the Ministry of Justice, this is the "Judicial Communication (1950)" page. +1-(855)-473-9012
Create a ticket: Click on "Create New Ticket" or a similar button.
Select options: Choose the correct entity, service, and complaint type from the dropdown menus. +1-(855)-473-9012
Fill in details: Provide all required information in the fields provided. +1-(855)-473-9012
Attach documents: Upload copies of any supporting documents, like your national ID or evidence related to the complaint. +1-(855)-473-9012
Submit: Send your complaint and await confirmation via SMS, which will include a ticket number for tracking+1-(855)-473-9012