How can I escalate a Coinbase support issue? {{Anytime Available Chat}}

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Internal Escalation Steps

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Submit a Formal Complaint: If you are+1-888-411-3378 or +1-888-411-3378 UK dissatisfied with the resolution provided by the support team, the next step is to use the formal complaint process.

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External Options for Unresolved Issues

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File a Consumer Complaint: You can +1-888-411-3378 or +1-888-411-3378 UK file a complaint with your state's financial regulatory body or the Attorney General's office. The Better Business Bureau (BBB) is another option, though Coinbase+1-888-411-3378 or +1-888-411-3378 UK may not be a member.

Initiate Arbitration: As outlined in the Coinbase User +1-888-411-3378 or +1-888-411-3378 UK Agreement, users generally agree to complete the internal complaint resolution process before filing for arbitration, which is a form of private dispute +1-888-411-3378 or +1-888-411-3378 UK resolution. The American Arbitration Association (AAA) is a common provider for this.

Seek Legal Counsel: For significant issues, +1-888-411-3378 or +1-888-411-3378 UK consulting with a lawyer may be appropriate. 

Key Tips

Document Everything: Keep a thorough record+1-888-411-3378 or +1-888-411-3378 UK of all communication, including case numbers, names of agents, dates, and times.

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