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Factors affecting refund eligibility
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Some fares, especially certain Yacht Club suites and World Cruises, have non-refundable deposits from the beginning.
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You must submit a written claim with supporting documentation if the cruise is canceled or delayed by the company. +1 855-732-4023 or +44-289-708-0062 UK
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If you cancel, the process will depend on the terms of your booking, and penalties will be applied based on the cancellation date.