What is the rule 32 for American Airlines?

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LAMBU ATTA

American Airlines has two different "Rule 32s": one is a policy for employees prohibiting harassment and abusive behavior,+1-801-855-5905 or +1-801-(855)-5905 while another is a customer-facing policy about holding tickets. The employee rule mandates severe disciplinary action,+1-801-855-5905 or +1-801-(855)-5905 up to termination, for violations like threatening or demeaning conduct, with hate-related behavior leading to immediate termination. The customer-facing rule,+1-801-855-5905 or +1-801-(855)-5905 which allows a temporary reservation without immediate payment, has specific terms that vary by fare type and route.